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FAQ's
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What's the difference between Mini Golf and Crazy GolfIn reality, there is no difference between Mini Golf and Crazy Golf. As a general rule of thumb Crazy golf tends to be used when obstacles and course layouts are big, bold and have a wacky theme, think Pirate theme or Land of the Dinosaurs. Mini Golf tends to be used for courses and layouts that are a little less themed, more natural obstacles but tbh, there is no hard and fast rule. People use both Mini Golf and Crazy Golf to describe the same thing.
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Where are you based and what areas do you cover?We are based in Ongar, Essex, which is roughly in south/mid Essex, its outside the M25 between Epping and Chelmsford. We can deliver within about a 2 hour drive from here. Which covers most of the South-East and East of England, also parts of the South Coast and into the Midlands beyond Milton Keynes and most of London. There are no transport charges up to 25 miles from our HQ in Ongar, after that, there is a small extra cost. This is worked out by Google Maps
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Can I request unique features, like our name on the top of the wedding cake obstacle for example?Yes of course, we can accommodate many special requests, please ask
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Do you have Public Liability InsuranceYes, we have a £5,000,000.00 PLI in place. The document can be seen by clicking a link near the foot of the Golf Package Page
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What happens if the course gets damaged whilst on hire?Normal wear and tear is an acceptable part of use and our hire, however when you hire from us, you are agreeing to our terms and conditions too which states that compensation maybe sought for accidental, malicious or deliberate damage to our equipment, vehicle and/or personal belongings or theft of any of the equipment.
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What contingency plans are there in the event of bad weather?Great question! We’ve taken every step to ensure the weather won’t dampen the fun. Our course is built for the Great British outdoors, fully weatherproof, and designed to handle all conditions. Plus, we’ve recently invested in two large 4.5m x 3m gazebos, available as a backup option if needed, so the game can go on rain or shine! There is an extra charge for the use of these if required. That said, we operate in the South East of England, the driest part of the UK. While rain is always a possibility, from May to September, we typically enjoy dry weather—perfect for outdoor fun!
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Can I hire 6 holes instead of 9 holes?Yes we do hire courses with only 6 holes, this can be a handy option if space is tight at the venue. There is no reduction in the package price however.
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Hey, how can I book your luxury Mini GolfSimply contact us through this page to book a mini golf package. Just give us a few details, like your potential date of hire (if you have one), what you're looking for, what function its for and your location and we will get back to you soon.
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I'm located 200 miles away but really want to book your luxury course, is that a problem?Contact us with the full address of the venue and we will see what we can do.
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Where can you setup a course?We can set up both indoors or outdoors. An area of around 8 x 12 metres is required and easy access for us to be able to set up the course quickly. It is a large, heavy course and good access is a needed. The ground must be reasonably flat too, as although we carry wedges to place under the golf holes to level them up, there is a limit to this! We cannot level up extremely sloping sites. Please make sure the site is suitable before booking as we cannot reimburse if the ground is deemed to be unsuitable at the point of set up
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What would you say is the minimum age that players can play?That depends on the child. We carry very short putters, so we can cater for 4 -5 year olds but the little person needs to be in control of the golf club safely and under adult supervision at all time. Children need space awareness more than anything.
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Do you need a deposit to secure the booking?Yes, we require a deposit of £125 at the time of booking and the balance within 45 days of the hire date. If you are booking within 45 days of the event, then full payment is required when booking.
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What's the difference with "Signature" holes verses "Classic" holes?Our mobile miniature golf course, has a selection of classic holes and signature holes. Classic holes typically consist of simple, traditional obstacles and designs that are commonly found on many mini golf courses. These might include basic ramps, tunnels, slopes or angled shots that provide a straightforward challenge for players, such as the Bridge over the Water hole or the Big Bump Hole. In contrast, signature holes have unique, standout features that are designed to offer a more memorable experience. These holes often have creative, elaborate themes or luxury obstacles that reflect a particular event or setting, such as a our Wedding Cake hole or our Grand Prix race tyre hole, which either adds a special touch and/or a distinctive challenge to the course over and above the normal features. The current list of signature holes are as follows. Wedding Cake, Church, Windmill, Beehive, Flower Hoops, Bowling Pins, GP Race Car Tyre Lighthouses, The Palms These are subject to change.
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We need hire for a corporate event, can you deliver and run the event?Yes, we can do both,
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How do I add a new question & answer?To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
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How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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Can I insert an image, video, or GIF in my FAQ?Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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